Frequently Asked Questions


Is the cost of delivery included in the price?

Please note that the price is exclusive of the delivery cost. Delivery can be organized at an extra cost and will depend on the location the product is to be sent.


What Payment Methods Are Accepted?

We accept M-Pesa payments which you will receive and email link once the item has been confirmed that it is in stock

Order & Returns

How do I place an Order?

Find your item by either searching for specific items or browse by department. Next add items to your cart by selecting Add to Cart. Adjust the item quantity by using the + or - buttons. You can check what’s already in your cart by selecting the Cart icon. Next you can checkout and confirm the details and press on checkout. This will make a pre-order that will be sent to our sales team who will confirm if the items are available. If the items selected are available, a link will be sent for you to make the payment.

Do I need an account to place an order?

You can add items to your cart without signing up for a Filmico account. You also do not need an account to check out.
We’re Here to Help ! Contact us

Main Menu